Last Updated: June 1, 2025
Welcome to Santa Cruz Connect. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Santa Cruz Connect ("we," "our," or "us") governing your access to and use of the Santa Cruz Connect website (santacruzconnect.com) and all related services (collectively, the "Service"). By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our Service. Santa Cruz Connect is a community resource designed to support local businesses throughout Santa Cruz County by connecting businesses with each other and with local residents and visitors. Our platform provides a public directory of businesses, community events, job postings, volunteer opportunities, and special offers.
You must be at least 18 years of age to create an account on our Service and to use the features of Santa Cruz Connect. By creating an account and using our Service, you represent and warrant that you are at least 18 years old and that your use of the Service does not violate any applicable laws or regulations. If you are creating an account or submitting information on behalf of a business, you represent and warrant that you have the authority to bind that business to these Terms and that the business accepts these Terms.
To access certain features of our Service, you may be required to create an account. When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account. We cannot and will not be liable for any loss or damage arising from your failure to protect your login information, including your password.
Our Service allows you to submit, post, and display information about your business ("User Content"). You retain ownership of your User Content, but by submitting User Content to Santa Cruz Connect, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with providing and promoting the Service. You represent and warrant that:
1.You own or have the necessary rights to use and authorize us to use your User Content as described in these Terms.
2.Your User Content does not violate the privacy rights, publicity rights, intellectual property rights, or any other rights of any person or entity.
3.Your User Content does not contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
We reserve the right to remove any User Content that violates these Terms or that we determine, in our sole discretion, is otherwise objectionable.
You are solely responsible for the accuracy and completeness of the information you provide about your business. We do not verify the accuracy of User Content and make no representations or warranties regarding the reliability, accuracy, or completeness of any User Content.
The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Santa Cruz Connect and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Santa Cruz Connect.
You acknowledge that Santa Cruz Connect does not claim ownership of your User Content. However, by submitting User Content to the Service, you grant Santa Cruz Connect a license to use your User Content as described in the "User Content" section above.
If you believe that any User Content violates your copyright, please contact us with a notice containing the following information:
1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest
2.A description of the copyrighted work that you claim has been infringed
3.A description of where the material that you claim is infringing is located on the Service
4.Your contact information, including address, telephone number, and email address
5.A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
6.A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf
You agree not to engage in any of the following prohibited activities:
1.Using the Service for any purpose that is illegal or prohibited by these Terms
2.Posting or transmitting any content that is unlawful, fraudulent, or misleading
3.Impersonating any person or entity or falsely stating or otherwise misrepresenting your affiliation with a person or entity
4.Interfering with or disrupting the Service or servers or networks connected to the Service
5.Attempting to gain unauthorized access to any portion of the Service or any other accounts, computer systems, or networks connected to the Service
6.Using any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service
7.Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
8.Collecting or harvesting any information from the Service, including email addresses
9.Using the Service to send unsolicited email, including promotions and advertisements
To the maximum extent permitted by law, in no event shall Santa Cruz Connect, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Service, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.The foregoing does not affect any liability that cannot be excluded or limited under applicable law.
You agree to defend, indemnify, and hold harmless Santa Cruz Connect, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, your User Content, any use of the Service's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Service.
These Terms and your use of the Service shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any choice or conflict of law provision or rule.
Any dispute arising from these Terms and your use of the Service shall be resolved through binding arbitration in Santa Cruz County, California, in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted by a single arbitrator, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you waive any right to a jury trial.
Membership fees for Santa Cruz Connect are due at the time of registration and are non-refundable except as specifically provided in these Terms.
Once membership payment has been made, no refunds will be issued except in the limited circumstance where the Santa Cruz Connect directory does not get published. However, if a business has utilized any of the membership bonuses or benefits prior to requesting a refund, even if the directory does not get published, no refund will be issued as the value of the bonuses exceeds the cost of membership. By making payment for a membership, you acknowledge and agree to this no refund policy.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Santa Cruz Connect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Santa Cruz Connect regarding your use of the Service and supersede all prior and contemporaneous written or oral agreements between you and Santa Cruz Connect.
If you have any questions about these Terms, please contact us at:Santa Cruz Connect
1514 Brommer St. Santa Cruz, CA 95062
831-332-3802
[email protected]
Thank you for using Santa Cruz Connect as we work together to support and strengthen our local business community in Santa Cruz County.